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e-Government Implementation in a Developing Country: A Case Study
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Author(s): Marvine Hamner (LeaTech, LLC, USA), Martin A. Negrón (George Washington University, USA), Doaa Taha (Independent Consultant, USA)and Salah Brahimi (Grey Matter International Ltd, USA)
Copyright: 2012
Pages: 28
Source title:
Managing E-Government Projects: Concepts, Issues, and Best Practices
Source Author(s)/Editor(s): Stephen Kwamena Aikins (University of South Florida, USA)
DOI: 10.4018/978-1-4666-0086-7.ch011
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Abstract
When e-Government projects fail, the costs to developing countries can be extraordinarily high. Therefore, the importance of understanding the risks, the ability to manage those risks, or when necessary, to minimize the costs, is incredibly important. One way of developing this understanding, of determining how to manage the risks present, is to study real-world examples. This case study explores one developing country’s attempts to implement e-Government. These attempts have taken place over a roughly twenty year period and four different administrations. Millions of dollars have been spent, but an interactive, inter-agency e-Government system remains elusive. The reasons for this are described in this case study along with relevant country political and economic data. The conclusion is that until the political turmoil within this country is resolved, e-Government, and likely many other government initiatives, will continue to be unsuccessful.
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