Identification and Assessment of Mental Tasks Using Task Flowcharts

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Author(s): Juan Luis Hernández-Arellano (Autonomous University of Ciudad Juarez, Mexico), J. Nieves Serratos-Perez (Universidad de Guanajuato, Mexico)and Aide Aracely Maldonado Macías (Autonomous University of Ciudad Juárez, Mexico)
Copyright: 2017
Pages: 19
Source title: Strategic Human Capital Development and Management in Emerging Economies
Source Author(s)/Editor(s): Anshuman Bhattacharya (Sunbeam College for Women, India)
DOI: 10.4018/978-1-5225-1974-4.ch001

Keywords: Business & Management / Business Science Reference / Human Aspects of Business

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Abstract

Traditional methods for ergonomic evaluation do not consider the identification and assessment of mental tasks. This chapter proposes a method for the Identification and Assessment of Mental Tasks (IAMT) through the development of task flowcharts. Using a semi structured interview and a task flowchart, the mental tasks are identified and described. Applying the Cognitive Task Load Model (CTLM), a cognitive effect is assigned to every mental task identified. A theoretical/common example and a study case were developed to exemplify the proposed method. IAMT method was developed to be useful mainly in industrial environments; however, IAMT should be applied in different work contexts and environments.

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Identification and Assessment of Mental Tasks Using Task Flowcharts

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