Implementing Enterprise Systems in the Public Sector

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Author(s): M. L. Ehrenhard (University of Twente, The Netherlands)
Copyright: 2007
Pages: 5
Source title: Encyclopedia of Digital Government
Source Author(s)/Editor(s): Ari-Veikko Anttiroiko (University of Tampere, Finland)and Matti Malkia (The Police College of Finland, Finland)
DOI: 10.4018/978-1-59140-789-8.ch151

Keywords: Electronic Government / Government & Law / Information Science Reference

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Abstract

Modernizing public administration requires a new approach to technology. You can no longer rely on rigid, monolithic service systems. You need technology that can increase efficiency, improve economic viability, enhance process transparency, and help you communicate with the public. You need a public sector solution that supports integrated processes, simplifies service-oriented administration and cost management, and distributes the information needed for judicious planning and decision making. (SAP, 2003)

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