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Improvement of Organizational Knowledge Transfer through Integration of Functional Silos in Smart Network: Case Study of Public Enterprises

Improvement of Organizational Knowledge Transfer through Integration of Functional Silos in Smart Network: Case Study of Public Enterprises
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Author(s): Ivan Todorović (University of Belgrade, Serbia), Mladen Čudanov (University of Belgrade, Serbia)and Stefan Komazec (University of Belgrade, Serbia)
Copyright: 2015
Pages: 11
Source title: Knowledge Management for Competitive Advantage During Economic Crisis
Source Author(s)/Editor(s): Patricia Ordoñez de Pablos (University of Oviedo, Spain), Lluis Jovell Turró (Universidad Autónoma de Barcelona, Spain), Robert D. Tennyson (University of Minnesota, USA)and Jingyuan Zhao (University of Toronto, Canada)
DOI: 10.4018/978-1-4666-6457-9.ch017

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Abstract

This chapter presents the possibility for improving inter-organizational knowledge transfer in the public sector by implementing adequate organizational change through analysis of public enterprises in one European capital. The structure of public enterprises is often fragmented in groups of specialized companies. Internal organizational models of particular companies are most often functional organizational structure models. Functional organizations are characterized by formation of organizational silos, where knowledge, power, and information can often be trapped and secluded from other parts of organization, among other structural weaknesses. Further, isolated structures exist not only on the level of functions within single organizations but also between different public companies in the same municipality, in spite of common ownership. Thus, knowledge transfer is restrained, not just among functions in individual organizations, but also on even higher levels, among different companies. The main purpose of this chapter is to describe how introduction of smarter, networked organizational forms can reduce these barriers and enable knowledge transfer.

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