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Modelling Knowledge Sharing Behavior With Behavioral Intention and Interpersonal Trust: The Role of Affective Commitment

Modelling Knowledge Sharing Behavior With Behavioral Intention and Interpersonal Trust: The Role of Affective Commitment
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Author(s): Toshali Dey (Indian Institute of Technology, Kharagpur, India)and Susmita Mukhopadhyay (Indian Institute of Technology, Kharagpur, India)
Copyright: 2020
Pages: 23
Source title: Current Issues and Trends in Knowledge Management, Discovery, and Transfer
Source Author(s)/Editor(s): Murray Eugene Jennex (San Diego State University, USA)
DOI: 10.4018/978-1-7998-2189-2.ch007

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Abstract

With the growing determination to sustain in the competitive market, organizations are focusing more on developing their knowledge management system. The purpose of this study is to examine the effect of knowledge sharing intentions (KSI) and affective trust (AT) on knowledge sharing (KS) behavior of employees. Additionally, the mediating influence of affective commitment (AC) of the employees in this relationship is also studied. This study uses data from a sample of 246 managers in Indian private sector firms and employs a structural equation modelling approach to test the proposed hypotheses. The findings of this study show that contrary to the results of prior research, KSI does not affect KS behavior directly. Rather, it acts indirectly through AC, which is necessary for increasing employees' loyalty and willingness to share their knowledge. Moreover, the results indicated that AT has an indirect influence on employees' KS behavior via KSI. Implications and limitations and future scope of the study have also been discussed.

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