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Information Technology Project Management to Achieve Efficiency in Brazilian Companies

Information Technology Project Management to Achieve Efficiency in Brazilian Companies
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Author(s): Marly M. de Carvalho (University of Sao Paolo, Brazil), Fernando J.B. Laurindo (University of Sao Paolo, Brazil)and Marcelo de Paula Pessoa (University of Sao Paolo, Brazil)
Copyright: 2003
Pages: 12
Source title: Managing Globally with Information Technology
Source Author(s)/Editor(s): Sherif Kamel (American University in Cairo, Egypt)
DOI: 10.4018/978-1-93177-742-1.ch019

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Abstract

This chapter focuses on applying the best practices in Information Technology (IT) project management in Brazil. The theoretical models adopted to discuss this issue are the Capability Maturity Model - CMM (Humphrey, 1989; Paulk et al., 1995), Project Management Maturity Model – PMMM (Kerzner, 2000 and 2001); the Project Management Body of Knowledge - PMBoK (PMI, 2000), and Quality Systems for software - ISO9000-3 (2001) and ISO 12207 (1995). Several problems have been discussed regarding the efficiency of IT projects. Evaluation of efficiency is a controversial issue, and meeting project efficiency goals involves balancing scope expectations and the available resources. This chapter presents IT project cases in Brazilian companies and a comparative analysis of their IT projects management models. The study is based on multiple cases: financial services, telecommunications and building materials companies. Interviews with the main actors from different levels of the organisational hierarchy have been done.

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