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Innovation Driven Knowledge Management

Innovation Driven Knowledge Management

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Copyright: 2013
Pages: 37
Source title: Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation
Source Author(s)/Editor(s): Eng K. Chew (University of Technology, Sydney, Australia)and Petter Gottschalk (Norwegian School of Management BI, Norway)
DOI: 10.4018/978-1-4666-2512-9.ch015

Keywords: Business & Management / Business Process Management / Business Science Reference / Operations and Service Management

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Abstract

To leverage knowledge management for business innovation, IT managers must first understand the basic principles, theories, and practices of knowledge management. Next, they must understand how knowledge management will contribute to innovation. This chapter addresses both topics to help make IT managers become IT innovators.

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