Introduction to Framing and “Solving” Problems

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Copyright: 2024
Pages: 36
Source title: Tools, Exercises, and Strategies for Coping With Complexity
Source Author(s)/Editor(s): Rune Storesund (Storesund Consulting, Kensington, USA)and Ian I. Mitroff (Mitroff Crisis Management, Berkeley, USA)
DOI: 10.4018/978-1-6684-6563-9.ch001

Keywords: Business & Management / Curriculum Development and Instructional Design / Information Science Reference / Risk Management & Analysis

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Abstract

The authors present an overview of the four phases of problem solving: (1) problem identification; (2) solution design; (3) implementation; and (4) evaluation. The four types do not of course exhaust all the various kinds of problems and types of complexity. They are merely a start. And it's definitively not the case that one cannot prefer one or more of the types at the same time. Nonetheless, typically, one prefers one more than the others. Likewise, while all four phases are of equal importance, the authors are primarily concerned with the problem identification phase. For if we end up “solving the wrong problem(s) precisely,” then we only end up adding to complexity.

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