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Learning, Using, and Retaining Deep Domain Expertise: Working in Smart R&D Organizations

Learning, Using, and Retaining Deep Domain Expertise: Working in Smart R&D Organizations
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Author(s): Anders Hemre (interKnowledge Technologies, Sweden)
Copyright: 2016
Pages: 13
Source title: Product Innovation through Knowledge Management and Social Media Strategies
Source Author(s)/Editor(s): Alok Kumar Goel (CSIR Human Resource Development Centre, India)and Puja Singhal (Amity University, India)
DOI: 10.4018/978-1-4666-9607-5.ch014

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Abstract

New product development is a knowledge intensive undertaking. It involves creative exploration, skilled task execution and complex problem solving. For such activities to be effective, relevant domain expertise is required. Knowledge and expertise are not the same. Expertise is not the expert's knowledge, but the superior ability to put acquired knowledge and experience to work in a professional domain. Knowledge can be transferred, but expertise has to be learned. Organizations need to be aware of the difference when making deliberate efforts to maximize the operational value of their knowledge and expertise. This chapter explains the nature of domain expertise, how it is acquired and its crucial role in new product development.

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