Lessons from Major Incidents Influencing and Influenced by Telecoms Failures

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Author(s): Chris W. Johnson (University of Glasgow, UK)
Copyright: 2014
Pages: 33
Source title: Crisis Management: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-4707-7.ch013

Keywords: Business Science Reference / Crisis Response and Management / Emergency & Disaster Management / Government & Law

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Abstract

Previous studies have proposed new methodologies for the protection of national critical infrastructures without grounding their proposals in a detailed analysis of previous contingencies. This chapter provides the background for subsequent parts of this book by summarising previous telecom-related incidents. In particular, it considers the causes and consequences of natural disasters, of blackouts across power distribution networks, of terrorist attacks, and of ICT infrastructure failures.

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