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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

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Lotus Workforce Management-

Lotus Workforce Management-

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Author(s): Jerh. O’Connor (IBM, Ireland), Ronan Dalton (IBM, Ireland)and Don Naro (IBM, Ireland)
Copyright: 2010
Pages: 15
Source title: Electronic Services: Concepts, Methodologies, Tools and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-61520-967-5.ch073

Keywords: Business & Management / Electronic Services / Electronic Services & Service Science / Information Science Reference

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Abstract

Human Resources departments are often burdened with administrative tasks performed on behalf of employees who lack the tools necessary to complete these tasks themselves. A software approach known as self-service aims to streamline HR processes by providi

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