Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

New Public Management and Smart Local Governance in the Era of the Fourth Industrial Revolution: Lessons From Namibia

New Public Management and Smart Local Governance in the Era of the Fourth Industrial Revolution: Lessons From Namibia
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Author(s): Eric Yankson (Namibia University of Science and Technology, Namibia)
Copyright: 2025
Pages: 20
Source title: Encyclopedia of Information Science and Technology, Sixth Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Founding Editor-in-Chief, Information Resources Management Journal (IRMJ), USA)
DOI: 10.4018/978-1-6684-7366-5.ch016



The application of new public management to the assessment of smart local governance in the knowledge economy is an emergent area of scholarship in sub-Saharan Africa. This article thus employs the concept of new public management based on the framework of the fourth industrial revolution to evaluate the defining attributes of Namibia's local government system with the view of delineating important lessons for technologically-oriented public administration. Specifically, it identifies eight broad themes that configure new public management in smart local governance: e-government, knowledge management, participatory geographic information systems and decentralised governance, agency and innovation, performance management and administrative efficiency, policy and organisational learning, public accountability, and public-private partnerships. The article observes that technology tools and the effective management of information or knowledge systems constitute preeminent mechanisms for promoting local government efficiency in contemporary times.

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