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Older Adults as New Learners: A Framework for Marketing Online Education to the Other Adult Learner
Abstract
This chapter presents a marketing model for four-year higher education institutions that may be appropriate for engaging aging Baby Boomers in lifelong learning. Baby Boomers will challenge higher education institutions to rethink their customer base and respond to a different set of needs from that exhibited by traditional students and by adult learners who are currently 65 or older. Higher education institutions have not prepared for the demands that aging Baby Boomers may place on providers of learning. The PRI2SM model suggests ways to recruit nontraditional students to traditional providers of higher education.
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