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Optimizing Knowledge-Work Through Personal Knowledge Management: The Role of Individual Knowledge-Workers' Motivation, Ability and Opportunity

Optimizing Knowledge-Work Through Personal Knowledge Management: The Role of Individual Knowledge-Workers' Motivation, Ability and Opportunity
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Author(s): Rezvan Hosseingholizadeh (Ferdowsi University of Mashhad, Iran), Hadi El-Farr (Rutgers University, USA) and Somayyeh Ebrahimi Koushk Mahdi (Ferdowsi University of Mashhad, Iran)
Copyright: 2019
Pages: 28
Source title: Handbook of Research on the Evolution of IT and the Rise of E-Society
Source Author(s)/Editor(s): Maki Habib (The American University in Cairo, Egypt)
DOI: 10.4018/978-1-5225-7214-5.ch002

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Abstract

Knowledge-work is a discretionary behavior, and knowledge-workers should be viewed as investors of their intellectual capital. That said, effective knowledge-work is mostly dependent on the performance of individual knowledge-workers who drive the success of knowledge-intensive organizations. Therefore, the study takes the perspective of personal knowledge management in enforcing the effectiveness of knowledge-work activities. This study empirically demonstrates that knowledge-workers' behaviors are dependent on their motivation, ability and opportunity to perform knowledge-work activities. This study provides insights and future directions for research on knowledge-work as a discretionary behavior in organization and the factors influencing it. Scholars can investigate the effect of empowerment of individuals on their tendency to knowledge-creation, knowledge-sharing and knowledge-application. Since personal-knowledge often raise the issue of knowledge ownership, further attention to ethical issues may bring valuable insights for KM in organizations.

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