The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Optimizing Patient Flow in Emergency Care Units and Lean Healthcare
|
Author(s): Andrei Bonamigo (Fluminense Federal University, Brazil), Patricia Mendonça Maia Bernardes (Fluminense Federal University, Brazil), Luiz Felipe Conrado (Fluminense Federal University, Brazil)and Robisom Damasceno Calado (Fluminense Federal University, Brazil)
Copyright: 2023
Pages: 19
Source title:
Innovation, Strategy, and Transformation Frameworks for the Modern Enterprise
Source Author(s)/Editor(s): Anacleto Correia (Portuguese Naval Academy, Portugal)and Pedro B. Agua (Portuguese Naval Academy, Portugal)
DOI: 10.4018/979-8-3693-0458-7.ch007
Purchase
|
Abstract
The healthcare industry faces challenges in delivering high-quality care with limited resources. Inefficiencies like long waiting times and excessive staff workload contribute to patient dissatisfaction. Lean methodology, specifically Lean Healthcare, offers improvement opportunities. However, barriers to implementation exist, including resistance from healthcare practitioners. This chapter proposes solutions for implementing Lean principles in healthcare. It suggests adapting vocabulary and symbols for a patient-centered approach, grouping patients into “patient pathways” for process efficiency, addressing employee feedback, collecting process data for evidence-based decision-making, and maximizing human resources. Clear communication, employee motivation, and ongoing improvement efforts are crucial. Implementing Lean effectively improves efficiency, patient satisfaction, and healthcare quality.
Related Content
Kamel Mouloudj, Vu Lan Oanh LE, Achouak Bouarar, Ahmed Chemseddine Bouarar, Dachel Martínez Asanza, Mayuri Srivastava.
© 2024.
20 pages.
|
José Eduardo Aleixo, José Luís Reis, Sandrina Francisca Teixeira, Ana Pinto de Lima.
© 2024.
52 pages.
|
Jorge Figueiredo, Isabel Oliveira, Sérgio Silva, Margarida Pocinho, António Cardoso, Manuel Pereira.
© 2024.
24 pages.
|
Fatih Pinarbasi.
© 2024.
20 pages.
|
Stavros Kaperonis.
© 2024.
25 pages.
|
Thomas Rui Mendes, Ana Cristina Antunes.
© 2024.
24 pages.
|
Nuno Geada.
© 2024.
12 pages.
|
|
|