Participation in ICT-Enabled Meetings

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Author(s): Katherine M. Chudoba (Utah State University, USA), Mary Beth Watson-Manheim (University of Illinois, Chicago, USA), Kevin Crowston (Syracuse University, USA)and Chei Sian Lee (Nanyang Technological University, Singapore)
Copyright: 2013
Pages: 23
Source title: Innovative Strategies and Approaches for End-User Computing Advancements
Source Author(s)/Editor(s): Ashish Dwivedi (The University of Hull, UK)and Steve Clarke (University of Hull Business School, UK)
DOI: 10.4018/978-1-4666-2059-9.ch011

Keywords: Computer Science & IT / End-User Computing / Human Aspects of Technology / Information Science Reference

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Abstract

Meetings are a common occurrence in contemporary organizations. The authors’ exploratory study at Intel, an innovative global technology company, suggests that meetings are evolving beyond their familiar definition as the pervasive use of information and communication technologies (ICTs) changes work practices associated with meetings. Drawing on data gathered from interviews prompted by entries in the employees’ electronic calendar system, the authors examine the multiple ways in which meetings build and reflect work in the organization and derive propositions to guide future research. Specifically, the authors identify four aspects of meetings that reflect work in the 21st century: meetings are integral to work in team-centered organizations, tension between group and personal objectives, discontinuities, and ICT support for fragmented work environment.

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Participation in ICT-Enabled Meetings

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