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Provision of Web 2.0 Services by Interoperable GIS-Powered Local Administration Portal Systems
Abstract
eGovernment for municipalities, a rather mature field when talking about the traditional and plain service delivery to citizens, is nowadays seeking ways to provide more quality based services to the citizens and to become more direct in terms of communication and interaction. In this direction, the most modern implementations are already coming up with the utilisation of various Web 2.0 services in an attempt to become more attractive to the users and to gain a larger user base. However, the introduction of Web 2.0 application to eGovernment portals does not seem to be the solution on its sole; in contrast, when these solutions are accompanied with GIS powered technology, participation and utilisation of those portals seems to reach the anticipated figures, as interoperable GIS systems are able to offer added-value and more “personalised” services to users.
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