Quality Matters as the Gold Standard for Accessibility, Diversity, and Inclusion in Online Learning

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Author(s): Luanne M. Amato (Holy Family University, USA)
Copyright: 2023
Pages: 20
Source title: Handbook of Research on Innovative Frameworks and Inclusive Models for Online Learning
Source Author(s)/Editor(s): Jared Keengwe (University of North Dakota, USA)
DOI: 10.4018/978-1-6684-9072-3.ch005

Keywords: Education / Educational Technologies / Information Science Reference / Web-Based Teaching & Learning

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Abstract

The Covid-19 pandemic of 2020-2021 served as a wake-up call to educators across the globe that the issues of accessibility, diversity, and inclusion were not satisfied in the pre-pandemic online course environment. This chapter will offer the Quality Matters (QM) process as the gold standard in online course assessment, as it is grounded in four theoretical education frameworks and on the principles of Cognitive Load theory. In addition, QM is a premier assessment tool through its use of eight rubric-based standards modeled on Universal Design for Learning (UDL) concepts. The author will share her experience and lessons learned after participating in a QM audit for an online marketing course. Finally, the author strongly recommends adoption of the QM process as a viable solution to student demand for quality course design that fosters accessibility, diversity, and inclusion.

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Quality Matters as the Gold Standard for Accessibility, Diversity, and Inclusion in Online Learning

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