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Research Findings and International Institutional Recommended Principles

Research Findings and International Institutional Recommended Principles
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Copyright: 2019
Pages: 23
Source title: Information Systems Strategic Planning for Public Service Delivery in the Digital Era
Source Author(s)/Editor(s): Emanuel Camilleri (University of Malta, Malta)
DOI: 10.4018/978-1-5225-9647-9.ch003

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Abstract

This chapter examines the relationship between the centric ratings (for USA, EU, India, South East Asia, Australia, and NZ) and six key United Nations ICT societal variables, namely, eGovernment Development Index, Online Service Index, Telecommunication Infrastructure Index, Human Capital Index, eParticipation Index, and Human Development Index. The chapter then examines the digital strategic principles identified by the Organisation for Economic Co-operation and Development (OECD) and World Bank. The findings suggest that the main difference between the recommended digital strategies of OECD and World Bank is the way they view the citizen and civil society. OECD sees the citizen and civil society in broad terms, whereas the World Bank focuses on different categories of citizens and civil society. This micro-view enables the World Bank to make specific recommendations regarding how the digital age can assist in developing all categories of people to achieve a truly digital inclusive society.

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