Rethinking How We Design Programs: Listening to Our Students

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Author(s): Janet Pilcher (Studer Education, USA)and Robin Largue (Studer Education, USA)
Copyright: 2021
Pages: 13
Source title: Career Ready Education Through Experiential Learning
Source Author(s)/Editor(s): Pamela Northrup (Bigger Picture Strategy, USA), Karen Rasmussen (University of West Florida, USA)and Robin Colson (Tallahassee Community College, USA)
DOI: 10.4018/978-1-7998-1928-8.ch010

Keywords: Curriculum Development and Instructional Design / Education / Higher Education / Information Science Reference

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Abstract

The landscape of higher education continues to change causing us to re-think the way we offer programs. Redesigning programs by listening to students pushes us to make radical changes. This chapter shows how the authors changed the content and delivery model by constantly reviewing student input on how we offer an online, competency-based alternative teacher certification program. They created annual measures that define program success, reviewed lead metrics to gain insight on areas working and needing improvements, and made ongoing changes to design and offer the program after listening to students' needs and desires. The program changes included continuous daily enrollment, changes in the instructor model to support student progression, an advising model focused on supporting individual student success throughout the program, and enhanced mentor support for fieldwork. The goal is to offer credentialing programs in different ways that prioritize accessibility, affordability, and applied field-based opportunities.

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