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Should we Take Disintermediation in Higher Education Seriously?: Expertise, Knowledge Brokering, and Knowledge Translation in the Age of Disintermediation
Abstract
Disintermediation based on digital technology has transformed different environments, including banking, commerce, media, education, and knowledge management. The spread of social software applications and digital media in general has given rise to new models of knowledge production and distribution in higher education. This chapter redefines higher education institutions and academic experts based on these changes. The chapter discusses the diffusion of disintermediation practices in higher education and proposes new categories, such as knowledge brokering, knowledge networking, and knowledge translation, to map a new environment that promotes disintermediation, innovation, and openness. Beyond the prophecies announcing the “death of the university,” the authors suggest new agents, actions, and transactions that are useful for envisaging the higher education institutions of the new century.
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