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Structuring of Information for Understanding: An Aid to Planning
Abstract
Using well-structured information when describing a complex subject will increase understanding of, and therefore improve memory retention of, the subject material. A good structure conveys additional understanding separate from the information content itself. It is necessary to be aware of the way cue words and text abstracts can prepare the reader for the succeeding ideas. There are a number of alternatives to providing a preview of upcoming material: One is that the abstract should be structured in a very formal way with subheadings and subsections. Another approach requires summaries formatted as numbered list items within the document. Readability is, of course, one of the basic tenets for good documentation and has been a topic of concern in many papers. Gribbons (1992) makes the point that most bodies of knowledge have an inherent structure, and the visual presentation of that information should follow the complexity of the structure and complement it. A number of authors propose the idea that more visual documentation will facilitate the management and navigation through complex documentation.
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