Student Engagement and Communication Strategies for Online Courses: A South African Perspective

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Author(s): Mampilo M. Phahlane (University of South Africa, South Africa)
Copyright: 2023
Pages: 15
Source title: Dynamic Curriculum Development and Design Strategies for Effective Online Learning in Higher Education
Source Author(s)/Editor(s): Kelley Walters (Western Governors University, USA)
DOI: 10.4018/978-1-6684-8646-7.ch018

Keywords: Curriculum Development and Instructional Design / Education / Information Science Reference / Web-Based Teaching & Learning

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Abstract

Innovations in information and communication technologies (ICTs) and the subsequent development of learning management systems (LMSs) are positive and encouraging. These advancements enable a supportive learning environment for both instructors and learners to engage and communicate. The South African higher education system is dealing with a diversified student population with varied levels of preparedness, multilingualism, and large classes. The premise of this chapter is “how student engagement and communication happen under these circumstances.” The exploration of this question could enable HEIs in SA to better understand and serve this vulnerable population. The study is underpinned by social constructivism. A qualitative observational methodology was followed of undergraduate first year students in a typical south African higher education online course. The study concludes that a more supportive role by the institution if there are to be better outcomes for vulnerable groups is important and that could improve learner outcomes.

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Student Engagement and Communication Strategies for Online Courses: A South African Perspective

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