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Success Models Using Knowledge Seekers' and Experts' Responses for Knowledge and E-Learning Portals: Knowledge Systems and E-Learning Portal Evaluation

Success Models Using Knowledge Seekers' and Experts' Responses for Knowledge and E-Learning Portals: Knowledge Systems and E-Learning Portal Evaluation
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Author(s): Venkata Subramanian Dayanandan (Hindustan University, India)and Angelina Geetha (B. S. Abdur Rahman University, India)
Copyright: 2016
Pages: 15
Source title: Revolutionizing Education through Web-Based Instruction
Source Author(s)/Editor(s): Mahesh Raisinghani (Texas Woman's University, USA)
DOI: 10.4018/978-1-4666-9932-8.ch004

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Abstract

The purpose of this chapter is to present a comprehensive summary on the frameworks and metrics which are useful for evaluating the knowledge systems and portals. In addition, this paper further explores the relationship of knowledge seekers and expert's response in addition to other feedback. The primary goal of this chapter is to provide a literature survey and description of service based technology framework which will be helpful for evaluating the effectiveness of the E-learning portals and/or KM Systems. This proposed work also finds the correlation between the evaluation results of knowledge providers and seekers. The secondary part of this chapter provides a comparative summary on four success models and factors for evaluating knowledge systems and E-learning portals.

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