Supply-Chain Challenges for B2B eCommerce with Examples from the Chemical Industry

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Author(s): ManMohan S. Sodhi (Gandiva, USA)
Copyright: 2002
Pages: 15
Source title: Business to Business Electronic Commerce: Challenges and Solutions
Source Author(s)/Editor(s): Merrill Warkentin (Mississippi State University, USA)
DOI: 10.4018/978-1-930708-09-9.ch007

Keywords: Accounting and Finance / Business & Management / Business Science Reference / E-Commerce

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Abstract

In this chapter, I examine supply-chain-related challenges that eMarketplaces and existing companies face as business-to-business eCommerce increases. Although the Internet is increasingly attractive for B2B commerce and for supply-chain management, eCommerce is more likely to reveal the inefficiencies in supply chain and to increase customer expectations relative to offline trade. Therefore, managers must understand the supply-chain management challenges associated with B2B eCommerce, especially in light of the fulfillment failures already experienced in business-to-consumer eCommerce.

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