Technologies for Digital Inclusion: Good Practices Dealing with Diversity

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Author(s): Jorge Morato (Carlos III University, Spain), Alejandro Ruiz-Robles (University of Piura, Peru), Sonia Sanchez-Cuadrado (Jot Internet Media, Spain)and Miguel Angel Marzal (Carlos III University, Spain)
Copyright: 2020
Pages: 21
Source title: Wealth Creation and Poverty Reduction: Breakthroughs in Research and Practice
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-1207-4.ch002

Keywords: Business & Management / Economics & Economic Theory / Information Science Reference / Socio-Economic Development

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Abstract

Digital inclusion proposals are oriented towards specific groups of people. These groups are excluded due to their qualities or lack of them, their attitude, socio-political factors, economic factors, or just by the geographic zone where they live. Since 1999 several strategies have been proposed, either related to educational or technological aspects. The lessons learned are collected with the aim of proposing an adapted model that allows defining a set of good practices. In order to know what technology is the most suited to promote the digital inclusion of each group, multiple variables are analysed. A higher number of variables allow better groups description regarding their context and the relevance of each variable for each group. In this work the authors discuss the dimensions of the group profiles, the factors affecting them, and the infrastructure and software solutions that can change the situation. Finally a simple graphic is proposed to show the dimensions of causes and user groups in order to improve their comparison.

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Technologies for Digital Inclusion: Good Practices Dealing with Diversity

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