The Integration of Medical Records Management Requirements in ICTs: Electronic Health Systems in Private and Public Hospitals in the Umhlathuze Area, KwaZulu-Natal Province, South Africa

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Author(s): Lungile P. Luthuli (University of Zululand, South Africa)and Trywell T. Kalusopa (Department of Information & Communication Studies, University of Namibia, South Africa)
Copyright: 2020
Pages: 19
Source title: Cases on Electronic Record Management in the ESARBICA Region
Source Author(s)/Editor(s): Segomotso Masegonyana Keakopa (University of Botswana, Botswana)and Tshepho Lydia Mosweu (University of Botswana, Botswana)
DOI: 10.4018/978-1-7998-2527-2.ch003

Keywords: Electronic Government / Government & Law / Information Science Reference

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Abstract

This study comparatively investigates the integration of medical records management requirements in the ICTs/electronic health systems in two hospitals: a public and private hospital in the Umhlathuze Area, KwaZulu-Natal Province, South Africa. The study made a comparison and examined whether the current management practices support service delivery in the context of the Batho Pele principles. In doing this, the study reviewed extensive literature on records management by assessing the depth of the integration of ICTs in the management of medical records in South Africa. The targeted study sample in both the public and private hospital was 193.

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The Integration of Medical Records Management Requirements in ICTs: Electronic Health Systems in Private and Public Hospitals in the Umhlathuze Area, KwaZulu-Natal Province, South Africa

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