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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Toward an Informed-Patient Approach to E-Health Services

Toward an Informed-Patient Approach to E-Health Services
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Author(s): Keren Mazuz (Hadassah Academic College, Israel), Seema Biswas (Medical School for International Health, Israel)and Rui Amaral Mendes (Case Western Reserve University, USA)
Copyright: 2017
Pages: 14
Source title: Public Health and Welfare: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-1674-3.ch059

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Abstract

With the expanding utilization of digital and technological media by public health providers and healthcare consumers, there is a need to evaluate the patients' role. There is good evidence of the growing acceptability of the Internet in seeking health information. This paper aims to evaluate the patients' role as an informed-patient. This role, albeit, with its limitations, affects the ways by which people consume health, consult their doctors and also influence health policy. This paper is a sociological and anthropological analysis of the effect of e-health services on the informed-patients' role and their ability to bring about social change through the Internet and their use of e-healthcare services. Through analyzing current literature and examples of health-related websites, this analysis focuses on informed-patients and how they are able to demand better health services for themselves and for their communities.

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