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Use and Management of Email as Records in African Universities: Perspectives From Selected Librarians' Use and Management of Email as Records
Abstract
The chapter examined the management of email as records in African universities from the perspective of selected librarians. Data was gathered from interviews conducted for the librarians and their deputies along with analysis of related documents. Findings revealed that email is a record and therefore should be managed the same way other documents recognized as records in the universities are managed. The methods African universities are adopting in the management of email as records include capturing in an electronic document records management systems otherwise known as (EDRMS), print and file as attachments, headers details, and other appropriate metadata to the paper based on recordkeeping system, unaltered, classified, accessible, and readable for longer period.
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