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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Using Technology in Providing Effective Training

Using Technology in Providing Effective Training
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Author(s): Ernest W. Brewer (University of Tennessee, USA), Stephen D. Stockton (University of Tennessee, USA) and Tammi M. Basile (University of Tennessee, USA)
Copyright: 2012
Pages: 16
Source title: Encyclopedia of E-Leadership, Counseling and Training
Source Author(s)/Editor(s): Viktor Wang (Florida Atlantic University, USA)
DOI: 10.4018/978-1-61350-068-2.ch011


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The key to an organization’s abilities to provide effective training in the 21st century is by infusing technology into their training programs. Before technology infusion can occur, there must be a clear understanding of the dynamics of learning with technology and of the instructional culture of the organization. Developers of effective training programs infuse technology based on four phases—development, integration, implementation, and evaluation. The development phase involves the analysis of the organization, the creation of training goals and objectives, and the design of the training program. The integration phase determines the organization’s technology levels and allows developers and trainers to expedite training methods suitable for particular needs. The implementation phase consists of the actual delivery of the training. The evaluation phase is ongoing through formative evaluation, and it ends with a summative evaluation. Future trends of technology in training show promising models for effective individualized training in virtual environments.

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