Wasta Effects on Supply Chain Relationships in the Middle East Region

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Author(s): Noor Al-Ma'aitah (Mutah University, Jordan), Ebrahim Soltani (Hamdan Bin Mohammed Smart University, UAE)and Ying-Ying Liao (Hamdan Bin Mohammed Smart University, UAE)
Copyright: 2021
Pages: 16
Source title: Encyclopedia of Organizational Knowledge, Administration, and Technology
Source Author(s)/Editor(s): Mehdi Khosrow-Pour D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-7998-3473-1.ch174

Keywords: Administration & Leadership / Business & Management / Business and Organizational Research / Business Science Reference

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Abstract

This chapter's aim is two-fold: to examine the impact of Wasta on long-term supply chain relationship and uncover the ways trust functions the complex interplay between culture (Wasta) and long-term supply chain relationship. Data from 350 buyers and 302 suppliers in the Jordanian manufacturing sector show that there is a general consensus on the idea that long-term buyer-supplier relationship is significantly affected by Wasta and that theqa (i.e. trust) moderates the relationship between Wasta and long-term relationship. The findings contribute to the increasing shift of focus towards contextualizing organisational research beyond Hofstede's cross-cultural paradigm to encompass context-specific religious-cultural values of the Middle East region.

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Wasta Effects on Supply Chain Relationships in the Middle East Region

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