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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Web 2.0 Applications and Citizen Relations through E-Government Websites

Web 2.0 Applications and Citizen Relations through E-Government Websites
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Author(s): Heasun Chun (The State University of New York at Buffalo, USA)and Daejoong Kim (The State University of New York at Buffalo, USA)
Copyright: 2012
Pages: 18
Source title: Digital Democracy: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-1740-7.ch059

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Abstract

This research will focus on constructing an analytical model for Web 2.0 applications through making a systematic analysis on emerging web practices, to talk about a strategic, systematic plan of Web 2.0 in e-government Web sites. To achieve this mission, we suggest applying dialogic communication theory (Kent & Taylor, 1998) that has been developed in public relations, to create an analytic model of the various types of Web 2.0 applications for building better e-government Web sites.

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