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How the Application of Management Information System (MIS) Affects Business Value (BV) in the Airline Industry

How the Application of Management Information System (MIS) Affects Business Value (BV) in the Airline Industry
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Author(s): Jerzy Kisielnicki (Warsaw University, Poland) and Ewa Gwiazda (PM Consulting Inc., Canada)
Copyright: 2007
Pages: 6
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch159
ISBN13: 9781599049298
EISBN13: 9781466665378

Abstract

This article is based on a utilization of the MIS and Decision Support Systems (DSS) as significant factors influencing a BV of an airline. Authors state that a contemporary airline company needs to increase its investments in IT, specifically MIS and DSS applications. This hypothesis is based on the analysis of business needs of passenger airline pricing for such airlines as British Airlines, KLM, and LOT (Polish Airlines). Included examples illustrate that the payback period for investments in MIS/DSS – even during unfavorable economic environment - is less than a year. Even though the article is focused primarily on the effective implementation of a pricing strategy for airline passenger transportation, the results can easily be extrapolated in tourist, transit, and telecommunication sectors.

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