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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Broadband Technology Services: A Survey of New Zealand ISPs

Broadband Technology Services: A Survey of New Zealand ISPs
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Author(s): Nurul I. Sarkar (Auckland University of Technology, New Zealand)and Elaine Wong (Auckland University of Technology, New Zealand)
Copyright: 2007
Pages: 3
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch384
ISBN13: 9781599049298
EISBN13: 9781466665378


Broadband technology services becoming increasing popular for accessing the Internet from home and offices worldwide. This paper reports on a survey of New Zealand Internet Service Providers (ISPs) focusing on the current state of broadband services, the level of deployment, reasons for non-deployment, the scope of deployment, investment in deployment, problems encountered, and future plans. The study was conducted using a postal survey. A self-administered questionnaire was sent to some 40 New Zealand ISPs and a total of 15 replies were obtained from the respondents. Survey results show that New Zealand’s pace in broadband technology services is still lagging behind compared to other developed countries. A summary of survey results are presented next.

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