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Building HR Decision Support: Insights from Empirical Research
Abstract
Decision support for human resource management (HRM) and especially for personnel recruitment and selection to date is rather scarce. This is astonishing as the complexity and impetus of recruitment decisions is considerable and information systems (IS) could potentially provide important assistance. Also, when looking at the other phases of the HRM cycle, e.g. personnel attraction as well as personnel development and retention, one perceives that these elements are increasingly digitalized. So what factors retard the development of decision support for the recruitment function? In this paper, we based on own empirical research present a phase model for the adoption of IS for the recruitment function. We show that as companies increasingly attract candidates online a natural need for IS supported personnel selection emerges. We conclude with an outline of what requirements such functionality has to meet and what methods could be used to build such decision support.
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