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Information Resources Management Association
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Business Processes Modeling as Social Systems

Business Processes Modeling as Social Systems
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Author(s): Joseph Barjis (Georgia Southern University, USA)
Copyright: 2007
Pages: 4
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch126
ISBN13: 9781599049298
EISBN13: 9781466665378


In the past decade, a number of process modeling techniques have been developed. Challenged by the reality of intricate human interactions, while these modeling techniques have been successful in process modeling, they seem to have very little use for organizations as social systems. One may refer to this as the failure of conventional techniques to capture the reality of organizations as social systems. In fact, organizations are social systems of interacting human actors. Even when human actors are delegated by artifacts, the responsibilities of the roles still remain with the human actors. In this paper, the authors introduce an innovative approach for business process modeling. The innovation of the proposed approach is twofold: it is based on a rather non-traditional concept based on human interactions on one hand, and it adapts graphical notations of traditional modeling formalism on the other hand.

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