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A Case Study of a Project-Management-Centered (PMC) Approach to Knowledge Management in Online Learning Environments

A Case Study of a Project-Management-Centered (PMC) Approach to Knowledge Management in Online Learning Environments
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Author(s): Tom Petz (Walsh College, USA) and Meg Yanalunas (Walsh College, USA)
Copyright: 2007
Pages: 3
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch242
ISBN13: 9781599049298
EISBN13: 9781466665378

Abstract

The Office of Online Learning at Walsh College takes responsibility for delivering high-quality online programs at undergraduate and graduate levels. The department has adopted a project-management-centered (PMC) approach to knowledge management that has shown demonstrable efficiencies in the amount of resources required and the total time to complete implementations, while realizing gains in overall satisfaction and quality. This paper explores the PMC approach and the advantages realized to Walsh College.

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