Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

CIO’s perspectives of Critical Issues in Erp upgrade

CIO’s perspectives of Critical Issues in Erp upgrade
View Free PDF
Author(s): Fan Zhao (Florida Gulf Coast University, USA)
Copyright: 2007
Pages: 4
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch137
ISBN13: 9781599049298
EISBN13: 9781466665378


Selection and implementation are critical areas, and numerous valuable insights have been studied by many researchers (Quiescenti, et al., 2006; and Wang, et al., 2006). According to Staehr et al. (2002), the ultimate impacts of ERP on the organization – once the system has been implemented and has been “shaken down” – are not as thoroughly researched. Therefore, understanding post-implementation of ERP will help organizations succeed longer after the ERP implementation. ERP upgrade is one of the major activities in the post-implementation stage of ERP implementation (Nah et al. 2001). Every three years, a major ERP upgrade and several small upgrades are typically needed to keep the system running smoothly. Organizations will spend a significant amount of money on each ERP upgrade project. Without comprehensive understanding of ERP upgrade concepts in the organizational environment may lead to terrible nightmares, and even result in irretrievable disaster. Therefore, the aim of this research focuses on what factors are associated with ERP upgrade success.

Body Bottom