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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

E-Collaboration for Quality Assurance in Higher Education

E-Collaboration for Quality Assurance in Higher Education
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Author(s): Juha Kettunen (Turku University of Applied Sciences, Finland)and Ismo Kantola (Turku University of Applied Sciences, Finland)
Copyright: 2007
Pages: 4
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch253
ISBN13: 9781599049298
EISBN13: 9781466665378


The purpose of this study is to describe and analyse how the electronic collaborative technologies can support decision making and quality assurance. The study describes how the approaches of strategic management and quality assurance can be integrated to the management information system in a higher education institution. The management information system provides an open platform to integrate different approaches of management and facilitate e-collaboration. The characteristics of the management process and procedures of quality assurance, chosen by the top management, affects the way operations are planned on the lower organisational levels. This study contributes to the knowledge and practice of quality assurance. It introduces the concept of the quality map, which is useful in describing the quality assurance system. In addition, the study provides outlines for the planning of management information systems.

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