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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Community-Based Performance Management in Local Government

Community-Based Performance Management in Local Government
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Author(s): Peter Demediuk (Victoria University, Australia)
Copyright: 2007
Pages: 4
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch440
ISBN13: 9781599049298
EISBN13: 9781466665378


Performance management occurs where performance measurement intersects with organizational action - and the ambit of accounting has extended to cover significant parts of this cycle. The best value reforms to local government in the UK and Australia valorize performance measurement and community engagement as necessities for effective governance, and so we must now cope with the interaction of action, performance measurement and community engagement. This research will investigate current practice in community engagement within service delivery areas of Australian local governments. In particular the research will explore the gap in the literature about how the engagement impacts on decision- making.

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