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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Decision Making Process of Information Systems Outsourcing

Decision Making Process of Information Systems Outsourcing
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Author(s): Edward T. Chen (University of Massachusetts, Lowell, USA), Jeffrey Hsu (Fairleigh Dickinson University, USA) and Kuoching Feng (National Taitung University, Taiwan)
Copyright: 2006
Pages: 3
Source title: Emerging Trends and Challenges in Information Technology Management
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-019-6.ch031
ISBN13: 9781616921286
EISBN13: 9781466665361


Information Systems (IS) outsourcing is all the rage these days in corporate America and seems to be spreading worldwide with current globalization trends (Pfannenstein and Tsai, 2004). While IS, is still considered a key component of the business strategy at most corporations cost cutting, core competency and competitive pressures have led many companies to look at IS outsourcing. The decision to outsource IS, is very critical in these situations as it effects not only the company organizationally and strategically but also economically. So this paper intends to examine the phenomenon of IS outsourcing, its origins, types, impacts and trends. The major part of the paper will look at the various decision making processes and models for IS outsourcing. The paper concludes with the current trends in IS outsourcing that are expected to have a major impact on companies around the world.

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