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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Evaluating E-Business Level of Firms and Industries: The KEBIX Case

Evaluating E-Business Level of Firms and Industries: The KEBIX Case
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Author(s): Dong-Sung Cho (Seoul National University, Korea), Hea-Jung Kim (Dongguk University, Korea)and Kyoung Jun Lee (Kyung Hee University, Korea)
Copyright: 2005
Pages: 3
Source title: Managing Modern Organizations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-822-2.ch049
ISBN13: 9781616921293
EISBN13: 9781466665354


For the systematic planning and implementation of e-business, an objective and quantifiable evaluation metric should be developed. Such an e-business evaluation methodology is a pre-requisite for the good ebusiness policy making of government as well as for the e-business decision and implementation of companies. Since 2002, Korea’s Ministry of Commerce, Industry and Energy (MOCIE) have developed ebusiness Index. Based on the Ser-M model (Cho & Lee, 1998), a new paradigm of strategy theory, the E-business Index has five main areas for the evaluation of e-business of a company: 1) People, 2) Environment, 3) Resources & Infrastructure, 4) Process, and 5) Value. The survey result is analyzed using regression analysis, correlation analysis, and structural equation model. Especially, the structural equation analysis confirms some hypotheses of the Ser-M paradigm. In addition to the academic results, the E-Business Index study produces various and interesting business and policy implications such as supporting the efficient development of e-business strategy through the self diagnosis of individual enterprise.

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