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A Framework for Continuous Monitoring and Assessment of Landline Telecommunication Sectors Based on Standard Indicators
Abstract
This paper proposes a DEA-PCA based methodology for assessment and ranking of landline telecommunication sectors based on standard indicators identified by the International Telecommunication Union (ITU). A total of 16 indicators were identified from the ITU database. The case study is based on randomly selected 8 indicators. To present the usability of the proposed methodology, data for 18 countries with respect to 3 inputs and 5 outputs were collected through the ITU. The results show weak and strong points of each country identifying, inputs or outputs having major impact on Performance. This is the first study to present an integrated standard model for technical performance analysis of telecommunication landline sectors.
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