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Identifying Security Threats and Mitigating Their Impact: Lessons from Y2K and 9/11
Abstract
In the Post 9/11 environment, there has been an increasing awareness of the need for information security. This paper presents an analysis of the Y2K problem and 9/11 disaster from the perspective of Lally’s extension of Perrow’s Normal Accident Theory and the Theory of High Reliability Organizations. Insights into: 1) how characteristics of the current IT infrastructures make disasters more likely and 2) how IT can be used to identify future threats and mitigate their impact in the future, emerge from the analysis.
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