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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Improving Hospital Performance: A Framework for Designing Medical IT Systems

Improving Hospital Performance: A Framework for Designing Medical IT Systems
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Author(s): Robert J. Mockler (St. John’s University, USA) and Dorothy G. Dologite (City University of New York, USA)
Copyright: 2006
Pages: 2
Source title: Emerging Trends and Challenges in Information Technology Management
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-019-6.ch111
ISBN13: 9781616921286
EISBN13: 9781466665361

Abstract

This study originated with strategic management work done at Jamaica Hospital in Queens New York and the Jewish Home and Hospital for the Aged in Manhattan, New York. As background for the project, the initial phase involved industry-wide studies of healthcare institutions throughout this country and abroad. During these studies, which involved both field research and a review of the research literature, many samples of which are given throughout this paper, it became apparent that advances in hospital Information Technology (IT) are having a dramatic impact on improving patient healthcare services. After a brief overall review of the hospital industry, this paper describes that impact and provides a framework for systems developers interested in creating medical IT systems, hospital managers and others considering introducing or expanding such systems, and readers generally exploring the nature of these systems. The concluding section of the paper summarizes the overall benefits of such systems.

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