Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Knowledge Losses in the Capturing Process

Knowledge Losses in the Capturing Process
View Free PDF
Author(s): Lena Aggestam (University of Skövde, Sweden)
Copyright: 2007
Pages: 4
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch013
ISBN13: 9781599049298
EISBN13: 9781466665378


To be competitive organizations need to manage the knowledge resource. One aspect of doing this is to build IT-supported knowledge repositories. Successful knowledge repositories require that stored information is updated and relevant. The importance of the capturing process is obvious. To run the capturing process efficiently requires identifying “all” knowledge, evaluating it and sorting out knowledge which should not be stored, i.e. managing knowledge losses. Based on theoretical and empirical studies, this paper complements the capturing process in an existing framework with knowledge losses in order to take a first step to make the framework implementation-oriented. Furthermore, in order to show the potential usefulness of this approach, we present some initial guidelines for how to manage the identified knowledge losses.

Body Bottom