Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Knowledge Management about Knowledge Management Systems: A Conceptual Cleansing

Knowledge Management about Knowledge Management Systems: A Conceptual Cleansing
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Author(s): Michael Boahene (Holism Information Systems Management, Australia)and George Ditsa (University of Wollongong, Australia)
Copyright: 2002
Pages: 5
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch049
ISBN13: 9781930708396
EISBN13: 9781466641358


Knowledge Management and Knowledge Management Systems are slowly but surely capturing the attention of many organisations in a quest for competitive advantage. Like many other computing fads before them, there is no shortage of recipes by their proponents. This paper discusses the emerging discipline of Knowledge Management in computing and explains the concepts underlying Knowledge Management Systems that will lead to a better development and implementation of these systems. The conceptual confusion about data, information, and knowledge, which appears to be finding its way into the Knowledge Management literature, is highlighted. The terms, ‘capta’ (Checkland & Howell, 1998) and ‘constructed data’ (Flood, 1999), are used in analysing these concepts to clear some of the confusion surrounding them.

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