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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Knowledge Sharing Infrastructure for Virtual Enterprises

Knowledge Sharing Infrastructure for Virtual Enterprises
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Author(s): Farhad Daneshgar (The University of New South Wales, Australia), Pradeep Ray (The University of New South Wales, Australia) and Fethi Rabhi (The University of New South Wales, Australia)
Copyright: 2003
Pages: 3
Source title: Information Technology & Organizations: Trends, Issues, Challenges & Solutions
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-066-0.ch079
ISBN13: 9781616921248
EISBN13: 9781466665330

Abstract

A knowledge-sharing infrastructure is required to facilitate collaborative work in virtual enterprises. In doing so, it is important to have a methodology for mapping business level requirements to collaborative software tools. This paper introduces a methodology for analysis and design of collaborative information systems with the objective of maintaining a shared awareness among knowledge workers in virtual enterprises. A LotusNOTES implementation prototype of this methodology is also shown and its functions are highlighted using a Network Management/Troubleshooting Case Study.

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