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Organizational Value of Knowledge Management

Organizational Value of Knowledge Management
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Author(s): Denise J. McManus (Wake Forest University, USA) and Charles A. Snyder (Auburn University, USA)
Copyright: 2003
Pages: 2
Source title: Information Technology & Organizations: Trends, Issues, Challenges & Solutions
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-066-0.ch122
ISBN13: 9781616921248
EISBN13: 9781466665330

Abstract

One of the barriers to understanding the value of knowledge management is the lack of a ready methodology to be used to assess the effect of implementation of knowledge management on the organization. Corporations around the world have identified a need for KM; however, they have not identified suitable methods to effectively measure the benefits of capturing and sharing knowledge. In an effort to measure the value of KM, organizations should adopt a methodology or framework that can demonstrate the efficacy of their implementations. This paper discusses KM and organizational assessment, illustrating a methodology to assist in the clarification of the impact of KM for managers.

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