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A Prescriptive Approach to Business Process Modelling

A Prescriptive Approach to Business Process Modelling
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Author(s): Yishu Ding (University of Manchester, UK)
Copyright: 2007
Pages: 5
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch149
ISBN13: 9781599049298
EISBN13: 9781466665378


Business process modelling approaches are expected to describe business processes and prescribe advices for decision makers to implement changes to business processes for improvement or reengineering projects. Being prescriptive means that predictive advice becomes outputs to facilitate the construction of a “to-be” situation with the inputs including proposed changes and the “as-is” situation. Much effort has been made both on the descriptive ability to give a precise and close description of existing business processes and on the analysis of potential problems and changes impact. However, little work has been done to prioritise the prescriptive ability, therefore reducing stakeholders’ involvements and slowing down the transition from the “as-is” situation to the “to-be” situation through change. This research proposes a prescriptive approach to business process modelling comprising a variable-oriented meta-model and an associated methodology. This approach utilizes concepts from quantitative modelling and feedback control theory to impose a systematic transformation process. A case study of an electricity distribution division illustrates the applicability of the developed approach.

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